Workshop Technician & MOT Tester

We are looking for a Workshop Technician & MOT tester to work in our Dealership.

The person must be willing to learn new skills and follow procedures in a fun busy workshop.

Requirements : Certified MOT Tester. Qualifications in Motor Vehicle Repairs.

Please Contact us on

01633485251

Or email us at: info@newtown-motors.co.uk


Business Development Centre Agent

Are you motivated and flexible with a ‘can do’ attitude?Are you able to prioritise workload and still have excellent attention to detail?Are you passionate about customer service and client satisfaction are you interested in working in a telephone sales role– if so you may be the candidate we are looking for?

The Role:

A full time Telephone Agent working within the Business Development Centre ensuring all opportunities are maximised by ensuring every inbound call is answered within agreed timescales, making outbound calls to our existing database to secure service and MOT bookings and taking every opportunity to up sell additional products whenever possible. Experience of working in the motor trade would be advantageous but not essential as full training will be given.

Duties:

  • Answering all inbound calls in a calm and professional manner
  • Dealing with all enquiries to completion
  • Booking all MOT / Service / Repair work as required, ensuring all details are captured and correct.
  • Making outbound calls to our existing database to secure service and MOT bookings and to up sell additional products whenever possible.
  • Transferring all calls to the relevant parts of the business – and if necessary taking messages and ensuring they are followed up
  • Following up Service bookings to ensure customer is satisfied with the service received
  • Assisting in ensuring the database is kept up to date and correct
  • General administrative duties

Hours of Role

Mon to Friday: 08:00 – 17:00 with 1 hour lunch break

Please send CV's to info@newtown-motors.co.uk